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|  | | | | Author: | | Title: | Telephone Tips That Sell: 501 How-To Ideas and Affirmations | | | Editorial Reviews
Table of Contents
Contents About Art Sobczak Introduction 1. Telephone Prospecting 2. Working With Screeners 3. Using Voice Mail Effectively 4. Managing Telephone Time 5. Grabbing Their Attention and Interest With Your Opening 6. Selling With Questions 7. Listening for Sales 8. Persuasive Presentations 9. Using a Sales Language 10. Getting Commitment (closing) 11. Building a Powerful Selling Voice 12. Addressing Resistance and Objections 13. Wrapping Up the Call 14. Other Ideas You Can Use 15. Self Motivational Tips and Affirmations
About the Author Art Sobczak, President of Business By Phone Inc., specializes in one area only: working with business-to-business salespeople--both inside and outside--designing and delivering content-rich programs that participants begin showing results from the very next time they get on the phone. Audiences love his "down-to-earth," entertaining style, and low-pressure, easy-to-use, customer oriented ideas and techniques. |
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